Our Team

Elena Kwa

– Founder & Managing Director

Professional - Elena started her career in this industry in Aug 2014. Her mother being a Malaysian had applied for her PR and subsequently Singapore Citizenship and even as a child Elena was fascinated by the whole process. Her interest in the industry grew as she witnessed how big an impact the right immigration status had on people and their lives. In her experience working in the Immigration Industry, she felt, the fact that this industry was not regulated left a lot of room for unscrupulous practices by companies that did not have the right values. After coming across a lot of people who had been conned, misrepresented, or charged inappropriately and did not even receive the services they paid for, Elena and her colleague & friend Kay, often had long discussions where they shared the desire to be able to serve all clients the right way. Through their discussions, they crystalized the idea of a company with certain values and missions and these discussions paved the way for TIP.

Show more ...

Personal - She loves taking care of her two beautiful cats. Her love for Japan will never dwindle. She can speak in Japanese and can read mangas into the wee hours of the night.

In the little spare time that she gets she likes to listen to music while she whisks up a yummy meal. She enjoys reading a book, or just reads online.

Show more ...

Sheryl

– Senior Immigration Associate & Quality Assurance Officer

Professional - With more than 4 years of experience in the Immigration Industry and a keen eye for quality Sheryl is rightly our Senior Documents Controller and Quality Assurance Officer. She keeps a strict check on all the documents and Operating Procedures. While constantly working towards improving and making the systems more efficient, Sheryl uses her vast experience and exposure to structure each profile most appropriately. She works hard to keep both online and offline processes updated.

Personal - Do not be misled by the quiet demeanor of this badass gamer. In her free time, you will find her sharpening her senses by playing games on her specialized computer. Working quietly sitting in a corner you will typically not even notice her until you raise an issue and that is when you see the depth of her knowledge and experience.

Tony

– Senior Immigration Associate

Professional - Tony, a seasoned Senior Immigration Associate at TIP, boasts a remarkable career spanning over 12 years at the Immigration & Checkpoints Authority (ICA) and an additional 3 years in the private immigration sector. His expertise lies in catering to the needs of Chinese and Mandarin-speaking clients, offering specialized assistance with their Singapore immigration applications. Known for his results-driven approach, Tony is characterized by his persistence and unwavering dedication. His commitment extends to meticulously ensuring that each client submits the highest quality of documents to optimize the success of their applications. Tony's proficiency spans various areas, including immigration procedures, employment passes, and holding a Certified Employment Intermediary (CEI) license certification. He places a strong emphasis on maintaining the utmost confidentiality with sensitive information. Additionally, he possesses a diverse skill set in administrative support, office operations, client relations, and scheduling, allowing him to efficiently manage multiple tasks in fast-paced environments.

Show more ...

Personal - Tony, a seasoned Senior Immigration Associate at TIP, boasts a remarkable career spanning over 12 years at the Immigration & Checkpoints Authority (ICA) and an additional 3 years in the private immigration sector. His expertise lies in catering to the needs of Chinese and Mandarin-speaking clients, offering specialized assistance with their Singapore immigration applications. Known for his results-driven approach, Tony is characterized by his persistence and unwavering dedication. His commitment extends to meticulously ensuring that each client submits the highest quality of documents to optimize the success of their applications. Tony's proficiency spans various areas, including immigration procedures, employment passes, and holding a Certified Employment Intermediary (CEI) license certification. He places a strong emphasis on maintaining the utmost confidentiality with sensitive information. Additionally, he possesses a diverse skill set in administrative support, office operations, client relations, and scheduling, allowing him to efficiently manage multiple tasks in fast-paced environments.

Show more ...

Vanessa

– Immigration Associate

Professional - With over a decade of invaluable experience in customer service and management, Vanessa excels in creating a client-centric experience for each and every one of her clients. Her proficiency in customer service is a testament to her ability to understand and meet the unique needs of clients. In her role as an Immigration Associate, Vanessa translates her experience in customer service by guiding her clients through complex immigration processes with compassion. With a fluency and excellent command of the English language, she adeptly analyzes and handles each document with precision and care. Her skilful communication style ensures clarity in conveying information, and she goes beyond the norm by empathizing with clients. Vanessa is deeply committed to ensuring that every application not only follows strict guidelines but also effectively fully showcases client’s strengths, making her a valuable asset in the immigration process. Clients rely on her meticulous attention to detail and compassionate approach to ensure a smooth and successful immigration journey.

Show more ...

Personal - Beyond her professional achievements, Vanessa leads a vibrant life driven by her passions for gaming, travelling, and a profound love for animals. As an avid gamer, she embraces the challenges of virtual worlds, honing her strategic thinking and problem-solving skills. When she's not exploring virtual realms, Vanessa satisfies her adventurous spirit by travelling to different corners of the world. Her love for animals extends to her travels, as she seeks out and visits zoos around the globe, marvelling at the diverse wildlife and contributing to the preservation of these incredible creatures.

Show more ...

Shereen

– Senior Immigration Consultant

Professional - Shereen is a seasoned and skilled Senior Immigration Consultant in The Immigration People. With a keen eye for detail and an innate strategic acumen, Shereen has not only mastered the art of navigating complex immigration landscapes but has also elevated it with her innovative thinking and practical approach. Her remarkable ability to infuse personalized service with meticulous planning sets her apart as a guiding light for those embarking on their immigration journey. With over 5 years of experience, Shereen has a track record of working with many intricate cases. Her out-of-the-box thinking ensures that even the most intricate cases are tackled with an inventive flair that yields results. What truly distinguishes Shereen is not just her professional expertise, but her warm and approachable demeanour. Clients find in her not just an immigration expert, but a confidante who understands their unique dreams and aspirations. Her personalized service is a testament to her commitment to making each client feel valued and understood, assuring them that their journey is as important to her as it is to them.

Show more ...

Personal - Shereen's personal life radiates positivity. Her infectious happiness and cheerful disposition light up any room she enters. A lover of humour, she delights in cracking jokes that bring smiles to those around her. When it's time to unwind, Shereen can be found sharing laughs and stories over a few drinks with friends or indulging her passion for dancing, embracing the rhythm of life. She loves a cosy night in with her family and is an avid Netflix enthusiast who knows how to unwind with a captivating series. But amidst all her pursuits, one of Shereen's most cherished aspirations is to be a cool and nurturing mom, while remaining an inspiration as an awesome human being.

Show more ...

Sarah

– Immigration Consultant

Professional - Sarah is a highly qualified professional with over 5 years of industry experience. Through her experience, Sarah possesses a wealth of expertise in profile building and strategic application strategies. What sets Sarah apart is not only her extensive experience but also her genuine passion for the field. She is fully committed to the work, and she derives immense satisfaction from providing guidance and valuable advice to clients throughout every stage of the application process. From the initial consultation to the final outcome, Sarah is dedicated to ensuring that each application is presented in a compelling manner, maximizing its chances of success. Sarah employs tailored and strategic approaches specific to each client's situation. She diligently builds strong cases that convince the ICA of the value and merits deserving of approval. She is devoted to finding effective solutions and strives to achieve the best possible outcome for each and every one of her clients.

Show more ...

Personal - Sarah is an outgoing coffee addict who loves reading books on self-improvement, finance, spirituality, science, and fiction. She enjoys exploring cosy cafes to indulge in her love for coffee while delving into a good book. On Sundays, Sarah embraces the outdoors, taking leisurely strolls or engaging in outdoor activities. She cherishes family time on weekends, actively participating in engaging activities. With her love for coffee, thirst for knowledge, and zest for life, Sarah exudes a charming and vibrant personality that brightens any room she enters.

Show more ...

Claira

– Business Development & Marketing Executive

Professional - Claira is a versatile and qualified professional with many years of experience as an early childhood educator and a flight stewardess. Throughout her career, Claira excels in service recovery and building relationships with others. Her proven track record spans diverse industries, showcasing her exceptional service experience and a keen eye for detail, creativity, and analytical skills. In her current role as the Business Development and Marketing Executive at The Immigration People, Claira leverages her versatile skill set to drive growth and establish valuable partnerships. Claira's adaptability, honed during her time in her prior engagements, allows her to navigate diverse business scenarios effectively. Moreover, with a focus on creativity and attention to detail, Claira contributes to strategic marketing initiatives and ensures The Immigration People's services are presented compellingly to potential clients.

Show more ...

Personal - On a personal level, Claira finds joy in exploring new cafes and indulging in exquisite culinary experiences. As a dedicated tea enthusiast, she often organizes high tea sessions with her close friends or her partner. Alongside her passion for tea, Claira has a deep appreciation for the arts, frequently visiting museums and occasionally engaging in painting sessions to express her creativity. This balance of enjoyable activities with her professional pursuits not only enriches Claira's life but also adds a touch of vibrancy to her working style.

Show more ...